Помињања

WARNING

Mentioning other users requires the ticket.agent permission and at least read access to the group of the ticket, full access also qualifies. Otherwise the request fails with HTTP status 403.

Преглед листе

Required permission: ticket.agent and at least read access to the group of the ticket, full access also qualifies

GET-захтев послат: /api/v1/mentions

Details

// HTTP-Code 200 OK

{
  "mentions": [
    {
      "id": 2,
      "mentionable_type": "Ticket",
      "mentionable_id": 1,
      "user_id": 3,
      "updated_by_id": 3,
      "created_by_id": 3,
      "created_at": "2021-03-16T08:51:08.985Z",
      "updated_at": "2021-03-16T08:51:08.985Z"
    },
    {
      "id": 3,
      "mentionable_type": "Ticket",
      "mentionable_id": 1,
      "user_id": 4,
      "updated_by_id": 4,
      "created_by_id": 4,
      "created_at": "2021-03-16T08:51:08.986Z",
      "updated_at": "2021-03-16T08:51:08.986Z"
    }
  ]
}

Креирај

Required permission: ticket.agent and at least read access to the group of the ticket, full access also qualifies

POST-захтев послат: /api/v1/mentions

Details

{
  "mentionable_type": "Ticket",
  "mentionable_id": 12
}

Помињање ће бити креирано за корисника тренутне сесије.

TIP

Ако желите да поменете/прикључите друге кориснике, можете то учинити слањем додатног From-заглавља у захтеву. Можете навести ID корисника или адресу имејла корисника као вредност.

Обриши

Потребна дозвола: ticket.agent

DELETE-захтев послат: /api/v1/mentions/{id}

Details

// HTTP-Code 200 OK

{
  "id": 2,
  "mentionable_type": "Ticket",
  "mentionable_id": 1,
  "user_id": 3,
  "updated_by_id": 3,
  "created_by_id": 3,
  "created_at": "2021-03-16T08:51:08.985Z",
  "updated_at": "2021-03-16T08:51:08.985Z"
}