Contabilização de tempo

Listar

Permissão necessária: ticket.agent ou admin.time_accounting

Solicitação GET enviada: /api/v1/tickets/{ticket id}/time_accountings

Details

// HTTP-Code 200 OK

[
  {
    "id": 6,
    "ticket_id": 50,
    "ticket_article_id": 87,
    "time_unit": "15.0",
    "type_id": 3,
    "created_by_id": 3,
    "created_at": "2023-08-16T08:11:49.315Z",
    "updated_at": "2023-08-16T08:11:49.315Z"
  },
  {
    "id": 7,
    "ticket_id": 50,
    "ticket_article_id": 88,
    "time_unit": "30.0",
    "type_id": 2,
    "created_by_id": 3,
    "created_at": "2023-08-16T08:12:02.249Z",
    "updated_at": "2023-08-16T08:12:02.249Z"
  },
  {
    "id": 8,
    "ticket_id": 50,
    "ticket_article_id": 89,
    "time_unit": "35.0",
    "type_id": 4,
    "created_by_id": 3,
    "created_at": "2023-08-16T08:12:29.910Z",
    "updated_at": "2023-08-16T08:12:29.910Z"
  }
]

Mostrar

Permissão necessária: ticket.agent ou admin.time_accounting

Solicitação GET enviada: /api/v1/tickets/{ticket id}/time_accountings/{timeaccounting id}

Details

// HTTP-Code 200 OK

{
  "id": 7,
  "ticket_id": 50,
  "ticket_article_id": 88,
  "time_unit": "30.0",
  "type_id": 2,
  "created_by_id": 3,
  "created_at": "2023-08-16T08:12:02.249Z",
  "updated_at": "2023-08-16T08:12:02.249Z"
}

Criar

Permissão necessária: ticket.agent ou admin.time_accounting

Solicitação POST enviada: /api/v1/tickets/{ticket id}/time_accountings

Details

{
  "time_unit": "60.0",
  "type_id": 4
}

Atualização

Permissão necessária: admin.time_accounting

Solicitação PUT enviada: /api/v1/tickets/{ticket id}/time_accountings/{timeaccounting id}

Details

{
  "id": 7,
  "time_unit": "15.0",
  "type_id": 4
}

Remover

Permissão necessária: admin.time_accounting

Solicitação DELETE enviada: /api/v1/tickets/{ticket id}/time_accountings/{timeaccounting id}

Details

Response:

// HTTP-Code 200 OK