Online-Benachrichtigung

INFO

Die Verfügbarkeit von Benachrichtigungen hängt stark von der Berechtigung des Benutzers und den gewählten Benachrichtigungseinstellungen ab.

Bitte beachten Sie, dass die besten Ergebnisse immer mit Agenten erzielt werden.

Auflisten

Erforderliche Erlaubnis: any

GET-Anfrage gesendet: /api/v1/online_notifications?expand=true

TIP

Verwenden Sie den Erweiterungs-Parameter, um die betroffenen Objekte zu ermitteln. Ansonsten müssen Sie herausfinden, welche ID für welchen Objekttyp steht.

Show response

// HTTP-Code 200 OK

[
  {
    "id": 4,
    "o_id": 6,
    "object_lookup_id": 2,
    "type_lookup_id": 1,
    "user_id": 3,
    "seen": false,
    "updated_by_id": 8,
    "created_by_id": 8,
    "created_at": "2021-11-09T13:15:42.628Z",
    "updated_at": "2021-11-09T13:15:42.637Z",
    "user": "lauren@fastlane.inc",
    "object": "Ticket",
    "type": "create",
    "created_by": "ethan@fastlane.inc",
    "updated_by": "ethan@fastlane.inc"
  },
  {
    "id": 3,
    "o_id": 8,
    "object_lookup_id": 2,
    "type_lookup_id": 2,
    "user_id": 3,
    "seen": false,
    "updated_by_id": 4,
    "created_by_id": 4,
    "created_at": "2021-11-09T13:10:42.628Z",
    "updated_at": "2021-11-09T13:15:42.635Z",
    "user": "lauren@fastlane.inc",
    "object": "Ticket",
    "type": "update",
    "created_by": "hannah@fastlane.inc",
    "updated_by": "hannah@fastlane.inc"
  },
  {
    "id": 2,
    "o_id": 3,
    "object_lookup_id": 2,
    "type_lookup_id": 1,
    "user_id": 3,
    "seen": true,
    "updated_by_id": 6,
    "created_by_id": 6,
    "created_at": "2021-11-09T12:45:42.625Z",
    "updated_at": "2021-11-09T13:15:42.632Z",
    "user": "lauren@fastlane.inc",
    "object": "Ticket",
    "type": "create",
    "created_by": "anna@example.com",
    "updated_by": "anna@example.com"
  },
  {
    "id": 1,
    "o_id": 2,
    "object_lookup_id": 2,
    "type_lookup_id": 1,
    "user_id": 3,
    "seen": true,
    "updated_by_id": 5,
    "created_by_id": 5,
    "created_at": "2021-11-09T11:45:42.624Z",
    "updated_at": "2021-11-09T13:15:42.629Z",
    "user": "lauren@fastlane.inc",
    "object": "Ticket",
    "type": "create",
    "created_by": "emily@fastlane.inc",
    "updated_by": "emily@fastlane.inc"
  }
]

Anzeigen

Erforderliche Erlaubnis: any

GET-Anfrage gesendet: /api/v1/online_notifications/{id}

Show response

{
  "id": 4,
  "o_id": 6,
  "object_lookup_id": 2,
  "type_lookup_id": 1,
  "user_id": 3,
  "seen": false,
  "updated_by_id": 8,
  "created_by_id": 8,
  "created_at": "2021-11-09T13:15:42.628Z",
  "updated_at": "2021-11-09T13:15:42.637Z"
}

Aktualisierung

Erforderliche Erlaubnis: any

PUT-Anfrage gesendet: /api/v1/online_notifications/{id}

Show request/response

{
  "seen": true
}

Löschen

Erforderliche Erlaubnis: any

DELETE-Anfrage gesendet: /api/v1/online_notifications/{id}

Show response

// HTTP-Code 200 OK

{}

Alle als gelesen markieren

Erforderliche Erlaubnis: any

POST-Anfrage gesendet: /api/v1/online_notifications/mark_all_as_read

Show response

// HTTP-Code 200 OK

{}