# Zammad Hub

> Per utenti e amministratori

Other languages:

- [English](https://next.zammad.org/en/llms.txt)
- [Deutsch](https://next.zammad.org/de/llms.txt)
- [српски](https://next.zammad.org/sr/llms.txt)
- [Português (Brasil)](https://next.zammad.org/pt_BR/llms.txt)

## Get started

- [Ottieni Zammad](https://next.zammad.org/it/get-started/get-zammad.md)
- Installazione
  - [Prerequisiti](https://next.zammad.org/it/get-started/installation/prerequisites.md)
  - [Pacchetto](https://next.zammad.org/it/get-started/installation/package.md)
  - [Docker](https://next.zammad.org/it/get-started/installation/docker.md)
  - [Kubernetes](https://next.zammad.org/it/get-started/installation/kubernetes.md)
  - [Agentic installation](https://next.zammad.org/it/get-started/installation/agentic-installation.md)
- [Aggiornamento](https://next.zammad.org/it/get-started/update.md)
- [Host upgrade and repository migration](https://next.zammad.org/it/get-started/host-upgrade-repo-migration.md)

## Documentazione

- [Introduzione](https://next.zammad.org/it/documentation/introduction.md)
- Usa Zammad
  - [Inizia](https://next.zammad.org/it/documentation/use/start.md)
  - Nozioni di base
    - [Interfaccia utente di Zammad](https://next.zammad.org/it/documentation/use/basics/zammad-ui.md)
    - [Ticket basics](https://next.zammad.org/it/documentation/use/basics/ticket-basics.md)
    - [Find tickets](https://next.zammad.org/it/documentation/use/basics/find-tickets.md)
    - [Create tickets](https://next.zammad.org/it/documentation/use/basics/create-tickets.md)
    - [Work with tickets](https://next.zammad.org/it/documentation/use/basics/work-with-tickets.md)
  - [Advanced features](https://next.zammad.org/it/documentation/use/advanced-features.md)
  - [Personal settings](https://next.zammad.org/it/documentation/use/personal-settings.md)
  - Guide
    - [Panoramiche](https://next.zammad.org/it/documentation/use/guides/overviews.md)
    - [Cerca](https://next.zammad.org/it/documentation/use/guides/search.md)
    - [Editor](https://next.zammad.org/it/documentation/use/guides/editor.md)
    - [Secure email](https://next.zammad.org/it/documentation/use/guides/secure-email.md)
    - [AI features](https://next.zammad.org/it/documentation/use/guides/ai.md)
    - [Mobile view](https://next.zammad.org/it/documentation/use/guides/mobile-view.md)
    - [Base di conoscenza](https://next.zammad.org/it/documentation/use/guides/knowledge-base.md)
    - [Two-factor authentication](https://next.zammad.org/it/documentation/use/guides/two-factor-auth.md)
    - [Phone and caller log](https://next.zammad.org/it/documentation/use/guides/cti.md)
  - [FAQ](https://next.zammad.org/it/documentation/use/faq.md)
- Gestisci Zammad
  - [Inizia](https://next.zammad.org/it/documentation/manage/start.md)

## Tutorial

- [Installa Elasticsearch 9](https://next.zammad.org/it/tutorials/install-elasticsearch.md)
- [Connect and configure Elasticsearch](https://next.zammad.org/it/tutorials/connect-config-elasticsearch.md)
- [Webserver configuration](https://next.zammad.org/it/tutorials/webserver-config.md)
- [First steps in Zammad](https://next.zammad.org/it/tutorials/first-steps.md)
- [Reporting con Grafana](https://next.zammad.org/it/tutorials/reporting-grafana.md)
- [Backup & restore (Docker)](https://next.zammad.org/it/tutorials/backup-restore-docker.md)
- [Backup & restore (package)](https://next.zammad.org/it/tutorials/backup-restore.md)
- [Docker file handling examples](https://next.zammad.org/it/tutorials/docker-file-handling.md)
- [Migrate Zammad to new host](https://next.zammad.org/it/tutorials/migrate-host.md)
- [Migra a Zammad](https://next.zammad.org/it/tutorials/migrate.md)
- [Firewall e SELinux](https://next.zammad.org/it/tutorials/firewall-selinux.md)
- [Single sign-on with Kerberos](https://next.zammad.org/it/tutorials/sso-kerberos.md)
- [Custom knowledge base URL](https://next.zammad.org/it/tutorials/custom-kb-url.md)
- [Custom knowledge base CSS](https://next.zammad.org/it/tutorials/custom-kb-css.md)

## Riferimento

- [Glossario](https://next.zammad.org/it/reference/glossary.md)
- REST API
  - [Introduzione](https://next.zammad.org/it/reference/rest-api/intro.md)
  - [Articolo](https://next.zammad.org/it/reference/rest-api/articles.md)
  - [Audit log](https://next.zammad.org/it/reference/rest-api/audit-log.md)
  - [Calendario](https://next.zammad.org/it/reference/rest-api/calendar.md)
  - [Checklist](https://next.zammad.org/it/reference/rest-api/checklist.md)
  - [Core workflow](https://next.zammad.org/it/reference/rest-api/core-workflow.md)
  - [CTI](https://next.zammad.org/it/reference/rest-api/cti.md)
  - [Email notification](https://next.zammad.org/it/reference/rest-api/email-notification.md)
  - [Gruppo](https://next.zammad.org/it/reference/rest-api/group.md)
  - [Base di conoscenza](https://next.zammad.org/it/reference/rest-api/knowledgebase.md)
  - [Linking tickets](https://next.zammad.org/it/reference/rest-api/link.md)
  - [Menzioni](https://next.zammad.org/it/reference/rest-api/mentions.md)
  - [Online notification](https://next.zammad.org/it/reference/rest-api/notification.md)
  - [Oggetto](https://next.zammad.org/it/reference/rest-api/object.md)
  - [Organizzazione](https://next.zammad.org/it/reference/rest-api/organization.md)
  - [Priorità](https://next.zammad.org/it/reference/rest-api/priorities.md)
  - [Report profile](https://next.zammad.org/it/reference/rest-api/report-profile.md)
  - [Ruolo](https://next.zammad.org/it/reference/rest-api/role.md)
  - [Shared drafts](https://next.zammad.org/it/reference/rest-api/shared-draft.md)
  - [SLA](https://next.zammad.org/it/reference/rest-api/sla.md)
  - [Stati](https://next.zammad.org/it/reference/rest-api/states.md)
  - [Tag](https://next.zammad.org/it/reference/rest-api/tags.md)
  - [Ticket summary](https://next.zammad.org/it/reference/rest-api/ticket-summary.md)
  - [Ticket](https://next.zammad.org/it/reference/rest-api/ticket.md)
  - [Contabilità del tempo](https://next.zammad.org/it/reference/rest-api/time-accounting.md)
  - [Trigger](https://next.zammad.org/it/reference/rest-api/trigger.md)
  - [User access token](https://next.zammad.org/it/reference/rest-api/user-access-token.md)
  - [Utente](https://next.zammad.org/it/reference/rest-api/user.md)
  - [Webhook](https://next.zammad.org/it/reference/rest-api/webhook.md)
- [Rails commands](https://next.zammad.org/it/reference/rails-commands.md)
- [Environment variables](https://next.zammad.org/it/reference/environment-variables.md)
- [Elasticsearch indexed attributes](https://next.zammad.org/it/reference/es-indexed-attributes.md)
- [Docker Compose scenarios](https://next.zammad.org/it/reference/docker-compose-scenarios.md)
- [Configure database server](https://next.zammad.org/it/reference/config-db-server.md)
- [API GraphQL](https://next.zammad.org/it/reference/graphql.md)
- [Memory allocator](https://next.zammad.org/it/reference/memory-allocator.md)
- [Redis variables](https://next.zammad.org/it/reference/redis.md)
- [Proxy and connections](https://next.zammad.org/it/reference/proxy-connections.md)
- [Data retention and external services](https://next.zammad.org/it/reference/privacy.md)

## Contribuisci

- [Contribuisci](https://next.zammad.org/it/contribute/contribute.md)
- [Style and content guide](https://next.zammad.org/it/contribute/style-guide.md)