# Zammad Hub > For Users and Administrators Other languages: - [Deutsch](https://next.zammad.org/de/llms.txt) - [српски](https://next.zammad.org/sr/llms.txt) - [Italiano](https://next.zammad.org/it/llms.txt) - [Português (Brasil)](https://next.zammad.org/pt_BR/llms.txt) ## Get started - [Get Zammad](https://next.zammad.org/en/get-started/get-zammad.md) - Installation - [Prerequisites](https://next.zammad.org/en/get-started/installation/prerequisites.md) - [Package](https://next.zammad.org/en/get-started/installation/package.md) - [Docker](https://next.zammad.org/en/get-started/installation/docker.md) - [Kubernetes](https://next.zammad.org/en/get-started/installation/kubernetes.md) - [Agentic installation](https://next.zammad.org/en/get-started/installation/agentic-installation.md) - [Update](https://next.zammad.org/en/get-started/update.md) - [Host upgrade and repository migration](https://next.zammad.org/en/get-started/host-upgrade-repo-migration.md) ## Documentation - [Introduction](https://next.zammad.org/en/documentation/introduction.md) - Use Zammad - [Start](https://next.zammad.org/en/documentation/use/start.md) - Basics - [Zammad UI](https://next.zammad.org/en/documentation/use/basics/zammad-ui.md) - [Ticket basics](https://next.zammad.org/en/documentation/use/basics/ticket-basics.md) - [Find tickets](https://next.zammad.org/en/documentation/use/basics/find-tickets.md) - [Create tickets](https://next.zammad.org/en/documentation/use/basics/create-tickets.md) - [Work with tickets](https://next.zammad.org/en/documentation/use/basics/work-with-tickets.md) - [Advanced features](https://next.zammad.org/en/documentation/use/advanced-features.md) - [Personal settings](https://next.zammad.org/en/documentation/use/personal-settings.md) - Guides - [Overviews](https://next.zammad.org/en/documentation/use/guides/overviews.md) - [Search](https://next.zammad.org/en/documentation/use/guides/search.md) - [Editor](https://next.zammad.org/en/documentation/use/guides/editor.md) - [Secure email](https://next.zammad.org/en/documentation/use/guides/secure-email.md) - [AI features](https://next.zammad.org/en/documentation/use/guides/ai.md) - [Mobile view](https://next.zammad.org/en/documentation/use/guides/mobile-view.md) - [Knowledge base](https://next.zammad.org/en/documentation/use/guides/knowledge-base.md) - [Two-factor authentication](https://next.zammad.org/en/documentation/use/guides/two-factor-auth.md) - [Phone and caller log](https://next.zammad.org/en/documentation/use/guides/cti.md) - [FAQs](https://next.zammad.org/en/documentation/use/faq.md) - Manage Zammad - [Start](https://next.zammad.org/en/documentation/manage/start.md) ## Tutorials - [Install Elasticsearch 9](https://next.zammad.org/en/tutorials/install-elasticsearch.md) - [Connect and configure Elasticsearch](https://next.zammad.org/en/tutorials/connect-config-elasticsearch.md) - [Webserver configuration](https://next.zammad.org/en/tutorials/webserver-config.md) - [First steps in Zammad](https://next.zammad.org/en/tutorials/first-steps.md) - [Reporting with Grafana](https://next.zammad.org/en/tutorials/reporting-grafana.md) - [Backup & restore (Docker)](https://next.zammad.org/en/tutorials/backup-restore-docker.md) - [Backup & restore (package)](https://next.zammad.org/en/tutorials/backup-restore.md) - [Docker file handling examples](https://next.zammad.org/en/tutorials/docker-file-handling.md) - [Migrate Zammad to new host](https://next.zammad.org/en/tutorials/migrate-host.md) - [Migrate to Zammad](https://next.zammad.org/en/tutorials/migrate.md) - [Firewall & SELinux](https://next.zammad.org/en/tutorials/firewall-selinux.md) - [Single sign-on with Kerberos](https://next.zammad.org/en/tutorials/sso-kerberos.md) - [Custom knowledge base URL](https://next.zammad.org/en/tutorials/custom-kb-url.md) - [Custom knowledge base CSS](https://next.zammad.org/en/tutorials/custom-kb-css.md) ## Reference - [Glossary](https://next.zammad.org/en/reference/glossary.md) - REST API - [Introduction](https://next.zammad.org/en/reference/rest-api/intro.md) - [Article](https://next.zammad.org/en/reference/rest-api/articles.md) - [Audit log](https://next.zammad.org/en/reference/rest-api/audit-log.md) - [Calendar](https://next.zammad.org/en/reference/rest-api/calendar.md) - [Checklist](https://next.zammad.org/en/reference/rest-api/checklist.md) - [Core workflow](https://next.zammad.org/en/reference/rest-api/core-workflow.md) - [CTI](https://next.zammad.org/en/reference/rest-api/cti.md) - [Email notification](https://next.zammad.org/en/reference/rest-api/email-notification.md) - [Group](https://next.zammad.org/en/reference/rest-api/group.md) - [Knowledge base](https://next.zammad.org/en/reference/rest-api/knowledgebase.md) - [Linking tickets](https://next.zammad.org/en/reference/rest-api/link.md) - [Mentions](https://next.zammad.org/en/reference/rest-api/mentions.md) - [Online notification](https://next.zammad.org/en/reference/rest-api/notification.md) - [Object](https://next.zammad.org/en/reference/rest-api/object.md) - [Organization](https://next.zammad.org/en/reference/rest-api/organization.md) - [Priorities](https://next.zammad.org/en/reference/rest-api/priorities.md) - [Report profile](https://next.zammad.org/en/reference/rest-api/report-profile.md) - [Role](https://next.zammad.org/en/reference/rest-api/role.md) - [Shared drafts](https://next.zammad.org/en/reference/rest-api/shared-draft.md) - [SLA](https://next.zammad.org/en/reference/rest-api/sla.md) - [States](https://next.zammad.org/en/reference/rest-api/states.md) - [Tags](https://next.zammad.org/en/reference/rest-api/tags.md) - [Ticket summary](https://next.zammad.org/en/reference/rest-api/ticket-summary.md) - [Ticket](https://next.zammad.org/en/reference/rest-api/ticket.md) - [Time accounting](https://next.zammad.org/en/reference/rest-api/time-accounting.md) - [Trigger](https://next.zammad.org/en/reference/rest-api/trigger.md) - [User access token](https://next.zammad.org/en/reference/rest-api/user-access-token.md) - [User](https://next.zammad.org/en/reference/rest-api/user.md) - [Webhook](https://next.zammad.org/en/reference/rest-api/webhook.md) - [Rails commands](https://next.zammad.org/en/reference/rails-commands.md) - [Environment variables](https://next.zammad.org/en/reference/environment-variables.md) - [Elasticsearch indexed attributes](https://next.zammad.org/en/reference/es-indexed-attributes.md) - [Docker Compose scenarios](https://next.zammad.org/en/reference/docker-compose-scenarios.md) - [Configure database server](https://next.zammad.org/en/reference/config-db-server.md) - [GraphQL API](https://next.zammad.org/en/reference/graphql.md) - [Memory allocator](https://next.zammad.org/en/reference/memory-allocator.md) - [Redis variables](https://next.zammad.org/en/reference/redis.md) - [Proxy and connections](https://next.zammad.org/en/reference/proxy-connections.md) - [Data retention and external services](https://next.zammad.org/en/reference/privacy.md) ## Contribute - [Contribute](https://next.zammad.org/en/contribute/contribute.md) - [Style and content guide](https://next.zammad.org/en/contribute/style-guide.md)