# Zammad Hub > Für Nutzer und Administratoren Other languages: - [English](https://next.zammad.org/en/llms.txt) - [српски](https://next.zammad.org/sr/llms.txt) - [Italiano](https://next.zammad.org/it/llms.txt) - [Português (Brasil)](https://next.zammad.org/pt_BR/llms.txt) ## Loslegen - [Zammad holen](https://next.zammad.org/de/get-started/get-zammad.md) - Installation - [Voraussetzungen](https://next.zammad.org/de/get-started/installation/prerequisites.md) - [Paket](https://next.zammad.org/de/get-started/installation/package.md) - [Docker](https://next.zammad.org/de/get-started/installation/docker.md) - [Kubernetes](https://next.zammad.org/de/get-started/installation/kubernetes.md) - [Agentenbasierte Installation](https://next.zammad.org/de/get-started/installation/agentic-installation.md) - [Aktualisierung](https://next.zammad.org/de/get-started/update.md) - [Host-Upgrade und Paketquellenmigration](https://next.zammad.org/de/get-started/host-upgrade-repo-migration.md) ## Dokumentation - [Einführung](https://next.zammad.org/de/documentation/introduction.md) - Zammad verwenden - [Start](https://next.zammad.org/de/documentation/use/start.md) - Grundlagen - [Zammad Benutzeroberfläche](https://next.zammad.org/de/documentation/use/basics/zammad-ui.md) - [Ticket-Grundlagen](https://next.zammad.org/de/documentation/use/basics/ticket-basics.md) - [Tickets finden](https://next.zammad.org/de/documentation/use/basics/find-tickets.md) - [Tickets erstellen](https://next.zammad.org/de/documentation/use/basics/create-tickets.md) - [Arbeiten an Tickets](https://next.zammad.org/de/documentation/use/basics/work-with-tickets.md) - [Erweiterte Funktionen](https://next.zammad.org/de/documentation/use/advanced-features.md) - [Persönliche Einstellungen](https://next.zammad.org/de/documentation/use/personal-settings.md) - Anleitungen - [Übersichten](https://next.zammad.org/de/documentation/use/guides/overviews.md) - [Suche](https://next.zammad.org/de/documentation/use/guides/search.md) - [Editor](https://next.zammad.org/de/documentation/use/guides/editor.md) - [Sichere E-Mail](https://next.zammad.org/de/documentation/use/guides/secure-email.md) - [KI-Features](https://next.zammad.org/de/documentation/use/guides/ai.md) - [Mobilansicht](https://next.zammad.org/de/documentation/use/guides/mobile-view.md) - [Knowledge Base](https://next.zammad.org/de/documentation/use/guides/knowledge-base.md) - [Zwei-Faktor-Authentifizierung](https://next.zammad.org/de/documentation/use/guides/two-factor-auth.md) - [Telefon und Anrufprotokoll](https://next.zammad.org/de/documentation/use/guides/cti.md) - [FAQs](https://next.zammad.org/de/documentation/use/faq.md) - Zammad verwalten - [Start](https://next.zammad.org/de/documentation/manage/start.md) ## Tutorials - [Elasticsearch 9 installieren](https://next.zammad.org/de/tutorials/install-elasticsearch.md) - [Verbinden und konfigurieren von Elasticsearch](https://next.zammad.org/de/tutorials/connect-config-elasticsearch.md) - [Webserver-Konfiguration](https://next.zammad.org/de/tutorials/webserver-config.md) - [Erste Schritte in Zammad](https://next.zammad.org/de/tutorials/first-steps.md) - [Berichte mit Grafana](https://next.zammad.org/de/tutorials/reporting-grafana.md) - [Backup & Restore (Docker)](https://next.zammad.org/de/tutorials/backup-restore-docker.md) - [Backup & Restore (Paket)](https://next.zammad.org/de/tutorials/backup-restore.md) - [Docker Datei-Handling-Beispiele](https://next.zammad.org/de/tutorials/docker-file-handling.md) - [Zammad zu einem neuen Host migrieren](https://next.zammad.org/de/tutorials/migrate-host.md) - [Zu Zammad migrieren](https://next.zammad.org/de/tutorials/migrate.md) - [Firewall & SELinux](https://next.zammad.org/de/tutorials/firewall-selinux.md) - [Single Sign-on mit Kerberos](https://next.zammad.org/de/tutorials/sso-kerberos.md) - [Knowledge Base benutzerdefinierte URL](https://next.zammad.org/de/tutorials/custom-kb-url.md) - [Benutzerdefiniertes CSS Knowledge Base](https://next.zammad.org/de/tutorials/custom-kb-css.md) ## Referenz - [Glossar](https://next.zammad.org/de/reference/glossary.md) - REST API - [Einführung](https://next.zammad.org/de/reference/rest-api/intro.md) - [Artikel](https://next.zammad.org/de/reference/rest-api/articles.md) - [Audit-Protokoll](https://next.zammad.org/de/reference/rest-api/audit-log.md) - [Kalender](https://next.zammad.org/de/reference/rest-api/calendar.md) - [Checkliste](https://next.zammad.org/de/reference/rest-api/checklist.md) - [Core Workflow](https://next.zammad.org/de/reference/rest-api/core-workflow.md) - [CTI](https://next.zammad.org/de/reference/rest-api/cti.md) - [E-Mail-Benachrichtigung](https://next.zammad.org/de/reference/rest-api/email-notification.md) - [Gruppe](https://next.zammad.org/de/reference/rest-api/group.md) - [Knowledge Base](https://next.zammad.org/de/reference/rest-api/knowledgebase.md) - [Tickets verknüpfen](https://next.zammad.org/de/reference/rest-api/link.md) - [Erwähnungen](https://next.zammad.org/de/reference/rest-api/mentions.md) - [Online-Benachrichtigung](https://next.zammad.org/de/reference/rest-api/notification.md) - [Objekt](https://next.zammad.org/de/reference/rest-api/object.md) - [Organisation](https://next.zammad.org/de/reference/rest-api/organization.md) - [Prioritäten](https://next.zammad.org/de/reference/rest-api/priorities.md) - [Berichts-Profil](https://next.zammad.org/de/reference/rest-api/report-profile.md) - [Rolle](https://next.zammad.org/de/reference/rest-api/role.md) - [Gemeinsame Entwürfe](https://next.zammad.org/de/reference/rest-api/shared-draft.md) - [SLA](https://next.zammad.org/de/reference/rest-api/sla.md) - [Status](https://next.zammad.org/de/reference/rest-api/states.md) - [Tags](https://next.zammad.org/de/reference/rest-api/tags.md) - [Ticket-Zusammenfassung](https://next.zammad.org/de/reference/rest-api/ticket-summary.md) - [Ticket](https://next.zammad.org/de/reference/rest-api/ticket.md) - [Zeiterfassung](https://next.zammad.org/de/reference/rest-api/time-accounting.md) - [Trigger](https://next.zammad.org/de/reference/rest-api/trigger.md) - [Benutzer Zugangs-Token](https://next.zammad.org/de/reference/rest-api/user-access-token.md) - [Benutzer](https://next.zammad.org/de/reference/rest-api/user.md) - [Webhook](https://next.zammad.org/de/reference/rest-api/webhook.md) - [Rails-Befehle](https://next.zammad.org/de/reference/rails-commands.md) - [Umgebungsvariablen](https://next.zammad.org/de/reference/environment-variables.md) - [Elasticsearch indizierte Attribute](https://next.zammad.org/de/reference/es-indexed-attributes.md) - [Docker Compose-Szenarien](https://next.zammad.org/de/reference/docker-compose-scenarios.md) - [Datenbank-Server konfigurieren](https://next.zammad.org/de/reference/config-db-server.md) - [GraphQL API](https://next.zammad.org/de/reference/graphql.md) - [Speicherzuweisung](https://next.zammad.org/de/reference/memory-allocator.md) - [Redis Variablen](https://next.zammad.org/de/reference/redis.md) - [Proxy und Verbindungen](https://next.zammad.org/de/reference/proxy-connections.md) - [Datenspeicherung und externe Dienste](https://next.zammad.org/de/reference/privacy.md) ## Beitragen - [Beitragen](https://next.zammad.org/de/contribute/contribute.md) - [Leitfaden für Stil und Inhalt](https://next.zammad.org/de/contribute/style-guide.md)